Frequently Asked Questions
Find answers to common questions about our gaming gear and electronics
Do your consoles come with a manufacturer warranty?
Yes, all new consoles and hardware include a standard 1-year manufacturer warranty covering defects in materials and workmanship.
Are the digital game codes region-locked?
Most digital products are region-specific. Please check the 'Region' tag on the product page to ensure compatibility with your account's location.
Can I trade in my old electronics for store credit?
Currently, we only sell new and certified refurbished products. We do not offer a trade-in program at this time.
How do I track the delivery of my gaming PC?
Once your order ships, you will receive an email with a tracking number and a link to the carrier's website to monitor your shipment in real-time.
What should I do if my item arrives damaged?
Please contact our support team within 48 hours of delivery with photos of the damage and your order number to initiate a priority replacement.
Are your refurbished items tested?
Absolutely. Every certified refurbished product undergoes a rigorous 50-point inspection and functionality test before being listed for sale.